• WPSS Long Beach Feb 25-27, 2010

    Posted on February 28th, 2010 Steve Leave a Comment

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    Still Raining….This time in Long Beach!

    Elise, Steve and Bryan attended all 3 days of the Western Pool and Spa Show at the Long Beach Convention Center.   It was a great show and well worth the investment!  We learned about new technology / software, new types of equipment on the market, and established relationships with various industry partners and resources.

    We also saw many of our CPO students during the 3-day show–and that was a special encouragement to see them making the extra effort to continue their swimming pool industry education!

    Speaking of education:  the show also included several concurrent technical classes each day on topics, such as water chemistry, hydraulics, electronic controls, pumps, QuickBooks, Risk Management, Customer Service, and much more.  We went to as many classes as we could — then we walked the show floor each evening and met with various  manufacturers and associations.

    We want to thank YOU–our customers–for your patience with the temporary changes to your weekly service day, so that we could attend this show.  We came away with new thoughts and ideas, a new perspective and servant attitude — and now its our job to transform this into better service for YOU–our valued customer!  Thank you for allowing us to serve you better by gaining new skills and knowledge through this type of educational industry venue!

    Can I say, “We are now PRIMED and PUMPED!” ?? (tee-hee)

  • Xtreme Education in Long Beach

    Posted on November 12th, 2009 Steve Leave a Comment

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    Some of the Friendly, Happy Volunteers at the Western Pool and Spa Show's Xtreme Education--You Guys ROCK!--Love those smiles!!

    Some of the Friendly, Happy Volunteers at the Western Pool and Spa Show's Xtreme Education--You Guys ROCK!--Love those smiles!!

    We took our CPO class to the Xtreme Education event at the Long Beach Convention Center this past Tuesday and Wednesday, November 10-11.  We loved volunteering two days to this Xtreme Education school, produced by the Western Pool and Spa Show.  The staff and volunteers at the WPSS share our passion:  to raise the standards of the pool service industry through education.  Other educators were there, as well:  Pentair, Hayward, onBalance, Jandy/Zodiac, RayPak, Arrow Insurance, Intuit (Quickbooks), and others teaching about growing and improving your business.

    A Sun Rise in Long Beach California

    Sunrise in Long Beach, California!

    We had a great time…  in a neat city …. with great weather and … and great scenery. Here are a couple of pictures of a beautiful sunrise in Long Beach from our hotel room–awesome!!

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    The Promenade and Harbor at sunrise in Long Beach, CA.

    As we departed our hotel, we were  riding down the elevator and an elderly gentleman entered on one of the floors.  On the ride down, we exchanged the customary greetings, “Good morning.  How are you doing?”  We then made a comment,  ”It’s a lovely day.”  His response was a surprise, but very appropriate:  ”Aren’t they all!”  Yes, here in Southern California, the weather is terrific — everyday.  It IS paradise.  We are blessed to be here — and hope and pray that we do not ever take it for granted.

    The Long Beach Convention Center is a beautiful facility and the staff were very attentive to all our needs–from AV equipment to ice water–thank you!!  And thank you Western Pool and Spa Show for letting us participate in Xtreme Education–it was a privilege being there!  Can’t wait to do it again at the WPSS show in February!

    The Place to Be -- at Xtreme Education

    The Place to Be -- at Xtreme Education!